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The IT Technical Support role is pivotal in ensuring the smooth operation of the information technology systems within a FastMoving Consumer Goods (FMCG) company. This position involves providing technical assistance and support to users troubleshooting hardware and software issues and maintaining IT infrastructure to maximize productivity and minimize downtime. The IT Technical Support specialist serves as the frontline contact for resolving ITrelated problems and enhancing enduser satisfaction.
Key Responsibilities:
User Support:
Hardware and Software Maintenance:
Network and Systems Administration:
Documentation and Knowledge Management:
IT Project Support:
Qualifications and Skills:
Full Time