Banking Officer
Posted on :
12-08-2024
Employer Active
75 Vacancies
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Job Description
Roles & Responsibilities
Handle inbound and outbound customer calls, providing excellent service and resolving inquiries or issues in a timely manner.
Assist customers with account-related transactions, such as deposits, withdrawals, and transfers.
Provide accurate information about the bank's products and services, including interest rates, loan options, and account fees.
Identify and escalate complex or sensitive customer issues to the appropriate department or supervisor.
Follow established scripts and procedures to ensure consistent and effective communication with customers.
Maintain customer records and update account information as needed.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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