Personal Stylist Italian-speaking - On-site

About the job

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for an Italian-speaking Personal Stylist (On-site) to join one of our exciting projects.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

What you will do in this role

As a Personal Stylist on our team, you will:

- Assist customers by suggesting suitable substitutes for out-of-stock items and/or special occasion products.

- Handle incoming customer inquiries via telephone

- Initiate outgoing communication to pursue sales opportunities

- Maximize sales results through customer interactions

- Recognize potential sales prospects during post-sales support interactions with customers.

- Identify customer needs and preferences to offer thorough guidance on product selection and assist them throughout the purchasing and payment process

- Provide recommendations for items that complement the customer's current purchases

- Deliver superior customer service by providing guidance, advice, and premium experience, instilling a sense of brand pride, and embodying the role of a true Brand Ambassador

- Inspire customers by staying abreast of current trends and styling techniques, continuously enhancing knowledge and expertise

Concentrix + Webhelp is a great match if you:

- Are proficient or bilingual in Italian plus advanced Spanish and English

- Have minimum of 1 year of relevant sales experience in fashion retail

- Are proficient in sales techniques including up-selling, cross-selling, and objection handling

- Are passionate about fashion, outstanding organizational and communication skills

- Have flexibility to work from Monday to Saturday and travel to Italy

- Are passionate about selling, with a flair for styling and a deep love for fashion

- Possess strong negotiation skills and persuasive abilities

- Work effectively within a team environment.

If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you:

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time 39 hours/week contract: rotative Monday to Saturday from 10:00 to 19:00

- Salary 18 500 euros gross/year + up to 2 400euros gross/year in bonus

- Central location in our office in Barcelona and one day in store

- Bring-a-friend (referral) bonus opportunities