Customer Service Sales Representative

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Inside Sales Representative role include:

• 2+ years of experience working in digital or social media sales
• Experience in Excel (Microsoft Office) and ability to demonstrate skills through assessment
• Knowledge of how internet advertising or social media technology works (with the ability to explain it in ordinary terms).
• Proven experience with efficiently working within multiple systems and tools to perform daily tasks
• Proven communication and usage skills across multiple channels (e.g., virtual meetings, phone, email)
• Experience building relationships and making recommendations to top marketing decision makers through business confidence, ability to ask layered questions, and influencing actions through strategic positioning of product offerings.
• Ability to quickly learn and sell a large suite of product offerings
• Comfortable in a dynamic fast-paced environment and with managing a sizable volume of client accounts and calls
• Experience with managing different lead funnels (inbound and outbound)
• Ability to quickly adopt and navigate change
• Experience working within CRM platforms
• Knowledge of how internet advertising or social media technology works (with the ability to explain it in ordinary terms)
• Proven ability in business development and retaining new business relationships
• Goal Focused is a must to provide the most efficient and effective performance
• Must enjoy working in a collaborative work environment
• Imaginative, strategic, and critical thinking skills

One of our Concentrix Culture Statements says, "We are fanatical about our staff." That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:

• Base Wage: $21.57 Hourly
• Lucrative Sales Bonus and Performance Incentives
• Referral Bonus
• The position is currently a hybrid model 50% remote and 50% in-office work. At a future date, staff will be required to move back to 100% onsite employment.
• The opportunity to work from home until we return to the office in our beautiful Farmington Hills MI facility
• New Employee Training will include both in person onsite work days and work at home – Specific days for onsite attendance and work at home during training will be communicated to candidates if hired
• Equipment provided
• US Full benefits – 401K (U.S. ONLY) medical, dental, vision, and an employee assistance program (EAP) and more
• The opportunity to shine in and grow your career with clear paths for development – we invest in you
• Networking and leadership opportunities with Staff Resource Groups such as Network of Women, Black Professionals Network, Pride, and Ability
• Mentorship programs to help you create the strong foundation to a rewarding career
• Global citizenship, sustainability and team event opportunities that help you make a difference in your community and beyond
• Trained wellness partners to support you as well as wellness training