Rooms Controller
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2 - 0 years
Not Disclosed
Salary Not Disclosed
Any Nationality
Male
1 Vacancy
Job Description
- Compile statistics for front office and provide reports relating to that area
- Continually check the accuracy of room count
- To have a full working knowledge of the IHG One Rewards and Ambassador programs and its benefits taking every opportunity to enroll new members
- Maintain comprehensive knowledge of standard reservation procedures
- Communicate to Front Office Manager and Duty Manager all information likely to be of interest to hotel Management such as the expected arrival and departure of VIPs and all other pertinent information
- Maintain all procedures and adheres to them within the IHG guidelines; with emphasis especially on hotel credit policy
- Be aware of the hotel availability and of every opportunity to maximize room revenue
- Recycles whenever and where-ever possible and enforces cost saving measures
- Gain understanding of the departmental goals and financial targets and support management team in achieving these targets
- To be fully involved in IHG One Rewards and InterContinental Ambassador program enrolments and achieving Upsell revenue
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
