Senior Manager Stakeholder

Accountable for supporting specialist function(s) within the Stakeholder Management Service on assigned commission(s).

Creates/designs effective implementation of Stakeholder Management framework(s)/strategy(s) on assigned commission(s).

Manages and directs clients, consultants, contractors and project team on assigned commission(s) on all relevant Stakeholder Management Service matters.

Partners with clients to manage and meet expectations and build strong professional relationships.

Provides comprehensive advice to the Project team in the administration of relevant Stakeholder & Communications standards, process and tools, including managing risks, issues and reporting to achieve key objectives and the escalation of performance and management issues.

Facilitates and supports periodic reporting and structured governance and performance meetings.

Accountable and responsible for developing functional management strategies, plans, processes and tools and tracking progress against KPIs.

Works with the Stakeholder & Communications Service Director and/or Project Manager to recognise actions, recognise opportunities and mitigate risks and issues.

Ensures all activities/operations are carried out in line with Mace Control Centre, Client requirements and prevailing regulation, policy and legislation.

Provides Line Management to more junior resources and other Project staff as required.

Utilises expertise to mentor and assist the personal and career development of junior staff team members.