Stakeholder Engagement and Communications Strategy
Learning & Development Strategy
Behavior Change Strategy
Workforce Planning & Strategy
HR Operating Model
Business Benefits Realization, Adoption and Embedment Strategy.
Define the skills, structures, tools and support mechanisms required to deliver the change initiatives. Provide strategic guidance and leadership to the team and ensure team’s deliverables are completed on schedule, to a high level of quality and to client satisfaction.
Manage team’s delivery risks and issues, drive innovation and sharing of best practices within the team. Drive change management integration with other impacted projects or process areas. Engage in collaborative and constructive dialogue with client sponsors/ leadership to evaluate progress against project objectives. Develop deep and trusting working relationships with client sponsors/ leadership.
Design structure of change network and deliver change interventions to drive the desired behavior change, change adoption and embedment. Conduct change effectiveness survey and design interventions to drive continuous improvement.
Define metrics and measure business adoption and business benefits realization. Ensure key messages are communicated accurately and timely using innovative channels, to capture the hearts and minds of stakeholders. Measure effectiveness and drive continuous improvement.
Minimum of 3+ years of change management/ consulting experience is expected for Consultant Level.
Minimum of 6+ years of change management and/or consulting experience is expected for Manager Level
Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g. Organization Design, Culture Transformation, Leadership Effectiveness etc) is highly desirable.
Proven ability to work creatively and analytically in a problem-solving environment
Comfortable working with digital solutions in an information systems/technology-driven environment
Excellent communication (written and oral) and interpersonal skills
Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
Strong executive level relationship building skills.
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