Receive enquiries from the walk-in customers/telephone, take bookings, and provide information on the availability and rental charges.
Ensure operational guidelines are met while servicing the customers.
Check the customers’ credentials and drivers’ license draw up a rental agreement and arrange to deliver the car to the customers in a prim condition.
Ensure the cars returned are checked by the drivers for damages, mileage etc, process the payment for the customer and obtain the relevant approvals and documentation from them.
Check for overdue agreements on a daily basis.
Timely collection of payments due from clients on a monthly basis
Physically check the vehicles for the hygiene and quality before delivered to the client.
Control OT for all location drivers
Liaise with the customers in case of disputed payments of traffic fines etc to ensure timely recovery
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