Desktop Support Technician L2
Posted on :
16-03-2024
Employer Active
1 Vacancy
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Job Description
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client s location or connecting via remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training on computer operation and management.
- Completing job reports and ordering supplies.
Requirements
- Proven work experience as Desktop Support Engineer or Support Technician.
- Advanced knowledge of computer hardware systems chipsets memory modules and peripherals.
- Knowledge of popular operating systems software applications and remote connection systems: Windows Linux Android iOS Macintosh MS Office. etc.
- Good written and verbal communication skills.
Location: Arenco Tower Sheikh Zayed Rd Dubai UAE
Customer Service Desktop Support Technical Mobile Device Hardware Troubleshooting Microsoft Windows Vendor Management SCCM Information Technology Macintosh MS Office Deployment Active Directory Help Desk Support Windows Server Ticketing Systems Switches VPN Imaging LAN
Employment Type
Full Time
Key Skills
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