Guest Relations Executive GermanRussian Speaker
Posted on :
25-06-2024
Employer Active
1 Vacancy
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Job Description
What you will be doing:
Provide exceptional service to the guests & maintains the overall efficiency of standards set.
Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
Respond to guests needs and anticipate their unstated ones
Expect and react promptly to guests’ requirements and inquires
Actively listen and resolve guests’ complaints
Oversee and coordinate all arrivals and departures of special guests (VIPs)
Coordinate and manage communication between guests and staff
Promote all amenities, conveniences and programs offered
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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