Onsite- Help Desk Specialist
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities
- Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications
- Assist all users with any logged IT-related incident when called upon
- Conduct problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible
- Accurately record, update and document requests using the IT service desk system
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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