Store Operations Lead
Posted on :
04-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2498059
- Vendor Management: Take ownership of the relationship with workforce vendors, serving as the main point of contact for all vendor-related matters
- Vendor Management: Collaborate with internal stakeholders to understand workforce needs and develop strategies for workforce growth across vendors focusing on performance, cost efficiency and quality of service
- Performance and Rewards: Track and analyze picker performance metrics, such as pick per minute and put-away time, across our network of warehouses and Identify areas for improvement in picker productivity and efficiency
- Performance and Rewards: Take ownership of picker turnover and performance replacements, implementing strategies to reduce turnover and ensure a seamless transition for replacements
- Performance and Rewards: Design and implement incentive schemes, such as performance-based increments, quarterly bonuses, and recognition programs like 'Store of the Month,' to motivate and drive performance among pickers and superquikers
- Rosters and Scheduling: Develop and maintain an efficient shift scheduling system to meet operational requirements while considering employee preferences and availability
- Rosters and Scheduling: Analyze scheduling data and metrics to identify trends, patterns, and opportunities for improvement in scheduling and roster management processes
- Hiring and Culture: Lead and manage the entire supervisor hiring process, including job posting, sourcing, screening, interviewing, and selecting candidates.
- Hiring and Culture: Develop and implement effective recruitment strategies to attract high-quality supervisor candidates.
- Hiring and Culture: Create and organize activities, events, and recognition programs that foster a positive and inclusive company culture
Employment Type
Full Time
Department / Functional Area
Key Skills
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