Waitress - Banquets
Posted on :
01-06-2024
Employer Active
1 Vacancy
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Job Description
- To report for duty punctually wearing the correct uniform with name badge and palm pin at all times.
- Maintain and promote Sofitel operational excellence.
- Must know the standards set Sofitel Dubai the Obelisk standards.
- Ensure mise-en-place is complete.
- The ability to arrive on schedule following proper payroll and uniform procedures.
- The ability to gather and transport all supplies needed for the set‑up of a function, but not limited to silver, china, linen, skirts, glassware, condiments, etc.
- Perform side duties (checklist)
- Report to manager any kinds of deviation from set standard and procedures.
- Ensure that all operating equipment is maintained.
- Ensure that all service and storage areas are kept safe, clean and locked.
- Help minimize waste, neglect, breakages and mishandling of supplies and equipments.
- To report any complaints, incidents or any other irregularities to the management.
- Help implement work simplification and necessary changes.
- Monitor quality of products and services.
- To be punctual at all times.
- To ensure that guests receive the attention they require.
- Attend all meetings and trainings as requested by Meeting Center Manager / Asst. Banquets Manager.
- To professionally behave with other members of staff, managers and directors.
- To assist and report to the Banquets Manager and carry out requests as made by the Management.
- Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner.
- Set up and unset function rooms, including table setting, according to established standards.
- Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management.
- Present banquet check to event organizers, ensure checks are signed and correctly posted.
- Comply with hotel and department policies and procedures at all times.
- Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.
- Communicates to his/her superior any difficulties, guest comments and other relevant information.
- Establish and maintain effective employee working relationship.
- Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility.
- Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures.
- Carry out any other duties as and when assigned by the Management of the Hotel.
- Assist other Food & Beverage Outlets in their operations within peak times when needed.
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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