Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet
Take payment from guests on departure and close their bills correctly
Be efficient in assisting guests throughout their stay with any requirements
Sell rooms to walk-in guests at the maximum rate possible
Ensures that the Guest Services desk is manned, operationally prepared and stocked at all times
Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk