Household Services Manager

Requirements:

• Proven experience in a similar role with expertise in managing domestic staff and VIP service.
• Knowledge of hotel service standards and best practices.
• Strong leadership and interpersonal skills.
• Excellent organizational and timemanagement abilities.
• Effective communication skills.
• Problemsolving and conflictresolution skills.
• Proficiency in English; knowledge of other languages is a plus.

Responsibilities:

• Domestic Staff Management: Oversee and manage a team of domestic staff including housekeepers drivers and other support personnel ensuring they deliver impeccable service.
• VIP Service: Implement and maintain VIP service standards in the household providing a seamless and luxurious experience for the residents and guests.
• Training and Development: Train and develop domestic staff to ensure they have the necessary skills and knowledge to perform their duties effectively and professionally.
• Scheduling: Create and manage work schedules ensuring that all household tasks are completed efficiently and on time.
• Inventory Management: Monitor and manage household inventory including supplies groceries and equipment.
• Communication: Act as a liaison between the residents and domestic staff ensuring clear and effective communication.
• Quality Control: Conduct regular inspections to ensure that all aspects of the household are maintained to the highest standards of cleanliness and organization.
• Problem Solving: Address and resolve any issues or concerns that arise in the household promptly and professionally.

Remote Work :

No