Desktop Support Specialist
Posted on :
20-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2417490
Additional Skills & Qualifications:
Qualifications and Skills
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Bachelor's Degree in Computer Science, Computer Engineering or similar field is desired
- 3-5+ years' desktop support experience
- One of the following certifications required:oMicrosoft Certified Professional (MCP)oMicrosoft Certified Solutions Expert (MCSE)oCompTIA A+ CertificationoHDI - Desktop Support Technician Certification
- Demonstrated ability in desktop systems design
- Proven ability to offer high-level desktop support in an enterprise environment
- Hands-on experience with Windows 10 OS, Mac OS, iOS and Android OS environments
- Excellent knowledge of office automation products and computer peripherals, like printers, scanners, copiers, security access hardware, phones, etc.
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
Employment Type
Full Time
Company Industry
Department / Functional Area
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