Application IT support specialist

Operational execution of the Application (Clinical Support) and

Informatics support for the Siemens Healthineers Direct customers and the

customers managed by our Business Partners

• Support of the entire POC service portfolio including
  

application support, training, customer education, installation and project

management responsibilities along with traditional field service break fixes

and business partner engagement and management

• Assuring the operational performance through the respective CS
  

Processes, incl. adherence of processes to standards and Service Quality System

• Support new systems rollout phases, updates and upgrades
• Striving to reduce the time to 1st result, maximize system
  

implementation, throughput of DX POC instruments and of reagents required for

business success

• Strong collaboration and partnership with Sales in the pre-Sales
  

phase to develop best in class solutions and ensure their ease of

implementation

• Experience is required in the following areas:
  

medical/diagnostic equipment, Application and Clinical support of Point Of Care

instruments, capabilities to coordinate completion of activities.

• Experience is desired in the following areas: service/support
  

processes, project management, analytical