Guest Service Agent at Waldorf Astoria Dubai International Financial Centre
Posted on :
18-04-2024
Employer Active
1 Vacancy
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Job Description
- Welcome and fulfill the check-in process for Guests and group arrivals
- Complete the check-out process for departing guests using the hotel systems
- Manage, effectively and efficiently, Guest requests, inquiries, and complaints
- Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Maximize sales revenues through up-selling and marketing programs
- Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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