Develop and implement databases, data collection systems, data analytics dashboards to ensure metric reporting consistency.
Own the design, development, and maintenance of ongoing metrics, analyses, and dashboards, to drive key business decisions.
Managing, consolidating, analyzing and understanding the sales trends in MENA region and tell the story of business trends, patterns, and outliers and deliver easy to read dashboard visualizations.
Help to convert business information into business intelligence to support driving revenue and performance of online business.
Identify, measure, and monitor key performance indicators, while making recommendations impacting sales performance
Monitoring sales and forecast data of each local office, identify issues (upload error, data accuracy, …) and escalate to management and global HQ in a timely manner to take appropriate action.
Build recommendations based on the analysis and monitoring of the collected data and KPIs
Create reports and dashboards that provide correlations between web engagement and revenue, web engagement and marketing channels, etc.
Analyze user engagement and sales conversions focused on categories, product pages, and checkout pages and identify key drivers to recommend growth opportunities
Maintain weekly/monthly/quarterly and ad-hoc reports that measure performance of e-commerce KPIs
Work closely with various stakeholders to define the information needed and how best to present it
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