Planning, scheduling, and executing small- and large-scale equipment upgrades
Troubleshooting, resolving, and optimizing network performance and/or related network problems
Troubleshooting hardware malfunctions on servers, server and PC blade chassis, SANs, desktop computers, laptops, analogue KVM switching systems, rack mount consoles and peripherals
Installing Operating System firmware, software, patches, and upgrades,
Maintaining core datacenter infrastructure; following cabling and organization standards
Providing Systems Administrator (SA) support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems
Maintaining file servers, network access; documents, analyzes and troubleshoots systems anomalies to ensure optimum equipment performance
Performing system backups and recovery
Installing, removing, and relocating servers, server and PC blade chassis, switches, storage area network (SAN) equipment, desktop computers, analogue KVM switching equipment, rack mount consoles and peripherals
Scheduling, de-conflicts, and coordinates VTC room usage
Supporting AV/VTC requirements for Command events and ceremonies
Providing basic troubleshooting and problem resolution in support of Mobile Device Hardware from multiple vendors such as Apple, Blackberry, and Samsung Mobile Device Software Operating Systems from multiple vendors such as iOS, Android, and Blackberry
Troubleshooting wireless carrier network services such as voice, data, Short Message Service (SMS), Multimedia Messaging Services (MMS), data tethering, mobile hot spot, management of carrier mobile telephone numbers between devices, etc.
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