Voici un poste à distance.
Are you looking for a stimulating and dynamic job in the surrounding area of Toronto? Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career? This is the job for you! We are currently looking for a Program Director (MFCJP) for one of our clients in the insurance industry.
What is in it for you:
- Salary of 109,85$/h
- 12-month contract (can be extended on a project basis)
- Full-time (37.5 hours
- Hybrid role 2 days a week in the Toronto office.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
Responsibilities:
- Responsible for the successful implementation of our Contact Centre strategy globally.
- Ensure clear governance and seamless execution, closely monitor progress, and communicate results, this includes:
- Executive reporting and governance;
- Measuring and reporting on progress against the program aspirations;
- Work with the Segment teams to develop specific action plans to ensure progress remains on track;
- Influence outcomes and teams to deliver upon the program objectives;
- Partner with other stakeholders (strategy, finance, technology, segment leaders) to ensure program is delivered successfully against financial and operational targets.
- Lead the development and management of the assigned portfolio to ensure alignment against the financial plan and strategic
priorities. - Ensure effective stakeholder management to execute the portfolio management to drive the mandate.
- Keep risk business under control for the program portfolio.
- Ensure effective people leadership, development, and engagement of the team.
What you will need to succeed:
- Graduate degree with minimum 10+ years of experience.
- Previous experience driving global program portfolios/or past relevant experience in multi-national top tier financial institution.
- Prior experience supporting Technology function is an advantage.
- Strong business acumen and highly developed communication and relationship skills.
- Project management, change management and negotiation skills.
- PMP and Agile certifications are highly recommended.
- Consistently sees overall picture and alternative approaches, vision of what may be possible.
- Understands the political relationships, and deep knowledge and expertise of the business.
- Understands and leverages industry trends, in our space and others.
- Strategic and Commercial Acumen.
- Executing for Results.
- Leading Teams.
- Influencing and Relationship Building.
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