Credit Controller

Who are WebBeds

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry We are a global company offering ground services (hotels transfers tours activities) to travel professionals Our products help our partners and customers to create amazing Travel experiences

Our Products range from a Retail Online platform Integration Connectivity hub and distribution APIs to name but a few and our systems are % cloud hosted processing up to bn search requests daily We deliver amazing outcomes using leading edge technology through innovative and creative thinking

WebBeds is a subsidiary of Webjet Limited (ASX WEB) an ASX listed company operating a global digital travel business

What makes us stand out 

•  We are a wholesale global travel organisation
• We have people speaking languages in cites across countries 
• We partner with over properties in more than destinations 
• We work with more than travel companies in source markets 
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

What will you do on your journey with WebBeds

WebBeds is the worlds fastest growing provider of accommodation distribution services to the travel industry Our products incorporate distribution APIs payment integrations ERP integration Data Lakes User Interfaces and others Our search API reach peaks of more than requests per second each one consisting of tens or hundreds of hotels with continued expansion

We design deliver and support innovative solutions through engagement collaboration and a fearsome passion for creating customer value is our mission as an IT organization

With this in mind we strive to be at the leading edge of technology when it comes to build the platform that meets the needs of our Supply partners and customers This translates to the use of latest technology including NET Core versions KS microservices architecture clouds hosting and orchestration CI/CD pipelines automated testing Proactive monitoring and alerting systems to name a few

Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels daily Our teams consist of product owners QA engineers Software Engineers and people from across the business all working collectively and collaboratively We have a very strong technical team from which you will be able to learn but are encouraged by new ideas and fresh thinking that you will bring with you

How you will make an impact

The successful candidate will be part of a successful and valued Credit & Collection function within the Finance department  The purpose of the Credit Controller and Risk Analyst is to provide a first class service to internal and external clients whilst following the credit control policy at all times and acting as a credit professional Fluent in Arabic is essential for this role

Key Responsibilities

• Dealing with a sales ledger of international clients
• Undertake account reconciliations as required      
• Chasing payments via telephone email letter and fax to national and international clients 
• Maintaining ledgers in Sterling Euros US & Canadian Dollars 
• Solving of invoice queries efficiently and in line with customer expectations
• Identify changes in payment patterns and propose action to avert indebtedness       
• Providing adhoc reporting as and when requested      
• Monitoring of high risk prepayment clients and credit limits
• Managing and developing relationships with the sales teams so the highest level of customer service is provided to all clients and any problems are dealt with effectively and efficiently
• Handle disputed bills and negotiate to bring payment within the agreed terms
• Monitoring queries on a weekly and monthly basis
• Maintain accurate records of all chasing activity and ensure the Credit Control Manager is informed of any account issues
• Prepare files for transfer to the Debt Recovery department

The skills we would love to see in your suitcase!    

• Able to demonstrate solid experience of working in a credit control department
• Familiar with accounts procedures client ledgers disbursements   and office accounts
• Ability to recognise potential risks that should be escalated 
• High standard of numeracy accuracy with excellent attention to detail
• Strong Excel Skills
• Fluent in Arabic
• A team player with a flexible approach and a willingness to learn
• Outgoing and confident personality who is able to operate at all levels
• A selfstarter who is proactive and can set and achieve goals
• Strong organisational & time management skills 
• Driven focused and determined 
• Ability to work under pressure and to deadlines 
• Excellent negotiating skills & communication skills both written & verbal

Why choose us as your next destination

We are super proud of our dedicated team of friendly energetic & passionate professionals Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward

Over different languages are spoken by our workforce but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow influence & impact change
• Disruptive fastgrowing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at wwwwebbedscom  #LIHybrid