drjobs Digital Account Manager - Digital Agency العربية

Digital Account Manager - Digital Agency

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Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

This position is based in Dubai with one of the fast growing independent Marketing agencies. Excellent set of regional & global clients from all industries including FMCG, Retail & Automotive.

Responsibilities

  • As a Digital Account Manager, you will have full ownership over client success, showcasing value to clients and ensuring clients are happy with our solutions in the digital media space
  • Youll manage relationships and own multiple projects across various clients, and have exposure to strategy and business development
  • Manage the post-sale process and serve as the main point of contact for new and existing clients
  • Act as client liaison and advocate within the organization, bringing forward new product ideas or areas for improvement or improvements to light as they affect our customers
  • Ensure client expectations are met or exceeded across all digital media campaigns
  • Proactively solve client business problems and build client relationships
  • Collaborate with the Campaign Management team to ensure performance and delivery of campaigns
  • Work with the Sales team to ensure campaign KPI alignment
  • Present insights, analytics and wrap-up reports to clients
  • Work with clients to procure case study approvals or partner testimonials

Qualifications:

  • 3 to 5 years of solid work experience in an account management or client services role
  • Ability to understand complex technologies and convey it in an easy-to-understand manner
  • Experience working with digital advertising agencies or brands
  • Confident in creating and conducting client presentations
  • Familiar with the nuances of the advertising industry in the UAE.
  • Excellent written and verbal communication - Arabic will be an advantage.
  • Impeccable organizational skills and extremely detail oriented

Remote Work :

No

Employment Type

Full Time

Company Industry

About Company

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