Barista

Responsibilities:

• Developing and maintaining expert knowledge of coffee and educating guests and colleagues about coffees.
• Consistently providing well-crafted, beautifully serving refreshing beverages.
• A passion for coffee and an eagerness to stay up-to-day with the latest coffee trends.
• Maintaining a clean and sanitized working environment.
• Use every possible opportunity to gain knowledge in all areas of Food & Beverage supervision.
• Ensure all tables receive their drinks and food as requested.
• Maintain cleanliness of the coffee lounge and stores to Health, Safety and Hygiene standards at all times.
• Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents.
• Comply with Company Health and Safety, and Fire Regulations and procedures.
• Adhere to the Company disciplinary policy when necessary.
• Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
• Meet or exceed the monthly drink profit margin target.