- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client s location or connecting via remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training on computer operation and management.
- Completing job reports and ordering supplies.
Requirements
- Bachelor s degree in Computer Science or Information Technology.
- Proven work experience as Desktop Support Engineer or Support Technician.
- Good written and verbal communication skills (Czech and English Languages)
- Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS office 365, Active Directory, SCCM, DHCP, VPN and others.
Location:K Celnici 277/27, 747 73 Opava-V vrovice, Czechia
Salary: EUR 2400 gross per month.
Bachelor s degree in Computer Science or Information Technology. Proven work experience as Desktop Support Engineer or Support Technician. Good written and verbal communication skills (Czech and English Languages) Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS office 365, Active Directory, SCCM, DHCP, VPN and others. Location: K Celnici 277/27, 747 73 Opava-V vrovice, Czechia Salary: EUR 2400 gross per month.