Account Lead

• Shape the creation and delivery of the concession brand operating model, working directly with luxury brand partners
• Maintain outstanding concessions relationships through effective communications, reporting and problem solving
• Lay out a commercial strategy per concession with the trade team and develop an action plan to increase performance and collaborations through analysis of business reports using ability to address problem areas and capitalize on trends
• Weekly communications and follow ups to concession brands on performance, targets and KPI’s
• Work cross functionally with studio and catalogue teams to ensure products are shot and online, the visual merchandising team to optimize the way the products are displayed and the marketing and content teams to push for specific brands
• Ensure concession requirements and delivery are aligned with Level shoes operating model across product, after sales, finance, and customer operations
• Identify and execute opportunities to develop new and existing business