Coordinator, VIP Services
Posted on :
25-09-2022
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Assessing the service needs of clients and linking them to the appropriate resources and providers.
- Facilitating programs and services, job training, and transportation.
- Developing a resource directory of local social service agencies and providers for easy access.
- Assisting clients with applications for benefits and entitlement programs and assisting clients to live independently in their own homes.
- Advocating for adequate, timely, and cost-effective services and responding to any issues that occur during the delivery of services.
- Scheduling appointments for clients, answering phones and tracking clients' service records.
- Monitoring the services being provided and staying up to date on any services being introduced or discontinued.
- Evaluating the quality of all services and identifying areas that need improvements.
- Following up with clients regularly to assess and ensure their satisfaction.
- Responding to complaints and resolving issues or matching clients with better services.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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