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You will be updated with latest job alerts via emailResponsibilities:
• Conduct Meeting with Owners Association Management and residents
• Residents’ contractor/Fit out vendor site induction coordination. Move-in and Move out coordination
• Experience launching community initiatives
• Maintain verbal and written communication with the client and residents
• Ensure legal compliance to the government issued guidelines of community
• Escalation from Owners committee to be addressed with timelines
• Issuance of penalty for Community Violations and coordinate with residents to comply with general liability guidelines
• Provide technical support and advice to the dedicated team to improve their performance.
• Performance management of all Facility Maintenance Services.
• Implement service level agreements for all Facility Maintenance Services.
• Monitor the account budget and ensure that all services are provided within the allocated budget without jeopardizing the required standard of installation.
• Financially evaluate the services provided and suggest ways for revenue generation.
• Manage the execution of all PPM scheduled works and ensure that all helpdesk related works are carried out in a timely and efficient manner.
• Prepare weekly, monthly and quarterly workload plans for the facility.
• Analyze audit reports submitted by your subordinates and translate them into action plans.
• Develop and monitor service level key performance indicators (KPIs) to ensure all services are carried out to customer satisfaction.
• Attend the meetings regularly with the service providers for performance evaluation.
Full Time