drjobs Customer Care Representative العربية

Customer Care Representative

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Responsibilities :
• Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders
• Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative.
• Responsible for Hit Rates targets
• Close interaction with fellow Customer Service and Industry colleagues to sustainably grow the business
• Handle complete after sales offering and execution for the portfolios of spare parts, repair, returns, field services and contracts.
• Act as backup for colleagues in case of absence
• Support the global customer satisfaction survey

Employment Type

Full Time

Company Industry

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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