Workforce Staffing Manager

Responsibilities:
• Meet or exceed associate experience service levels and KPI’s measured by hiring activity results and defect reduction
• Must be able to systematically escalate problems or variance in the labor plan to the relevant owners and teams and follow through on the resolutions to ensure they are delivered
• Growth of team’s core and advanced skills sets measured by progression in their career path
• Management and ownership of cost per hire through oversight of labor, advertising and other talent acquisition costs
• Develop performance metrics to assist with driving business results
• Builds labor acquisition strategy inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different
• Amazon businesses
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met
• Management of the talent supply chain utilizing lean methodology
• Lead initiatives to optimize hiring lead times, costs and service levels
• Management of candidate cycle time, conversion rates and applicant funnel metrics to benchmark or above
• Identify effective talent supply chain partners, onboard and manage against execution, cost and compliance
• Excellent communication, both verbal and written as you will be required to convey updates on issues, operational status and business drivers throughout the activity cycle and during daily/weekly reviews
• Demonstrated return on investment from community engagement strategies
• Ability to translate customer service requirements into logistics/supply chain requirements