Technology Specialist

Responsibilities:
• Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
• Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams (e.g., One Commercial Partner [OCP]).
• Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project.
• Leverages foundational knowledge of resources (e.g., roles, Microsoft Technology Center [MTC] [MTC], demo sites, virtual sites) and proactively engages product teams (e.g., engineering) to remediate blockers by conveying impact.
• Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers.
• Demonstrates new and updated products to increase internal virtual teams’ understanding of solutions and new opportunities.
• Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.
• Presents and applies architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions.
• Applies sales methodologies (e.g., challenger sales) and coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer business needs.