Catalog Specialist
Posted on :
11-07-2024
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1 Vacancy
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Job Description
- Ensure product listing is accurate for new and existing products
- Troubleshoot and drive resolutions to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies
- Collaborate with vendors to set up efficient processes and SOPs
- Work with various internal teams to help drive tools and process improvements that affect catalog management workflows
- Drive appropriate data oriented analysis, adoption of solutions and process improvement projects to achieve operational and business goals
- Manage stakeholder communication across multiple lines of business on operational milestones, process changes and escalations
- Proactively identify issues and opportunities in catalog/CX of listed products and respond accordingly ( and engaging cross functional teams where necessary)
- Analyze and share relevant metrics and best practices from the executed initiatives across the organization
- Develop, test and analyze new tactics to increase data accuracy and to maintain high bar for CX
Employment Type
Full Time
Department / Functional Area
Key Skills
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