Customer Success

Responsibilities:
• Generate reports periodically for various brands indicating brand performance with respect to revenue, customer feedback, and retention.
• Maximize the business attained from each existing brand through proposing new ideas, marketing schemes, and product development.
• Nourish individual relationships with client partners
• Develop thorough plans to increase brand awareness, sales, customer acquisition, retention and ratings Implement data-driven discounts strategy and develop marketing campaign plans both on the food delivery aggregators and off the aggregators (social media)
• Manage projects and serve as brand ambassador between kitchen managers, supply chain, chefs , marketing, and tech, / product to ensure there’s a smooth flow between our kitchens and delivery aggregators