Performing system analyses on software programs, applications, and web services.
Determining system efficiency and functionality by liaising with internal departments and end-users.
Reporting to Management and obtaining approval for system development projects.
Efficiently integrating new systems, programs, and applications with business operations and services.
Analyzing and improving the performance of web-based customer portals and support services.
Ensuring end-user proficiency with new systems, programs, and applications across departments.Monitoring product licenses and ensuring compliance with IT industry regulations.
Ensuring that computer hardware remains compatible with system enhancements and updates.
Promoting system efficiency and security by integrating performance metrics and encryption.
Implementing new advancements in the field of system and enterprise architecture.
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