Valet Cashier

• Be knowledgeable about daily hotel operations, check daily event sheet, Have knowledge of hotel rates, package and discounts.
• Attend the shift briefing, daily 15 minutes training and front office monthly meeting.
• To ensure a quick, efficient and friendly payment process for all paid parking system. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards
• Be flexible according to the business needs.
• Be fully aware of hotel credit policy and procedures and ensure that it's adhered at all time.
• Be knowledgeable and promote the Marriott rewards program.
• Keep yourself informed with all VIP arrivals.
• Be flexible in regard to work schedule.
• Strive to represent Marriott in the most professional manner at all times.
• Ensure that all guests are communicated with the credit policy and procedures upon check-in.
• Take initiative through empowerment to ensure complete guest satisfaction.
• Be fully aware of safety and emergency procedures.
• Handle mail and messages properly and on confidential basis.
• Know how to follow all hospitality guidelines and daily service basics.
• Assist a fellow associates in their Job to ensure that all are done on time.
• Use your Opera and other systems password with discretion. Log off the terminal when leaving the area.
• Report any unusual occurrences or requests to the manager or supervisor on duty.
• Be familiar with the AM, PM and night check list to ensure smooth daily operations.
• Ability to communicate with all managers, supervisors and fellow associates.
• Be aware of the Marriott brand standards and follow the thoroughly.