Concierge Agent
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Job Description
Responsibilities
Provide upscale guest service experiences to guests throughout their stay.
Proactively work and engage 3rd party vendors included but not limited to : Transportation, Valet parking and car rental companies.
Recommend local tourist spots, including places to dine, shop and sight-see.
Monitors standards of service and response to our overall product, through observations and Medallia guest comments, and recommends short- and long-term changes through regular feedback, daily reports and proposals.
Utilizes a variety of computer systems within all Front Office departments.
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
