Marketing Executive

Responsibilities:
• Develop relations with women club, hotels & conciergeries
• Define clients KPIs/objectives to follow with the Boutique Managers.
• Collaboration with the Watches and Jewelry Department for their Fashion boutique events
• Create a made-sur-mesure retail program according to each boutique need
• Follow-up closely with the Sales teams on the use of the iPhone client app.
• Support on the client development approach & action plan,
• Work on a specific client journey with each boutique for VIC & Elite clients
• Propose new services to clients in boutique
• Manage the gifts strategy/budget with the boutiques for specific timing during the year
• Develop new services adapted to the needs of the boutique
• Systematically follow up & report results based on targets assessed before the event and KPIs calculated during and after the event.
• Pro-actively communicate the reports to management, regional and global team.
• Coordinate the organization of events from A to Z with internal and external stakeholders.
• Analyze the clients’ behavior and provide insights to help the call center agents to be more efficient
• Prepare the Event Plan ( Local & International ) responding to the challenges of customer development of each of the boutiques.