Receptionist

responsibilities

Attend to visitors in a professional manner and deal with inquiries on the phone and face to face. Supply information regarding the organization to clients and customers.

Skills and attributes for success

Appropriate business attire and professional image/appearance; well groomed, neatly done hair and make-up

Meet and greet visitors and clients in a pleasant, professional and courteous manner

Convey visitor arrival promptly to the appropriate individual and meet or escort the visitor to the meeting room, extending offer to refreshments, tea/coffee etc.

Ensure reception area and meeting rooms are clean and in order throughout the day and ready for the next meeting

Provide visitor badges to guests/clients, when required

Answer all incoming internal/external calls promptly and in a professional and courteous manner

Screen calls to ascertain caller name and call purpose before redirecting them, especially for calls with unclear purpose (sales, market/staff intelligence gathering, etc.)