Junior Data Analyst

• Customer Data Management

• Evaluate customer data quality and define solutions to improve data quality including data clean-up and enrichment projects

• Align with IT to ensure core systems are enabled to capture key business and customer data along with ensuring that business transactions flows are effectively digitized.

• Regularly conduct quality audits to ensure data quality.

• Data Analytics

• Create analytical models for descriptive and predictive analysis, customer segmentation and service delivery efficiency

• Monitor and lead acquisition and conversion, and provide intelligence on source markets, most effective marketing channels and operational hurdles to lead conversion.

• Monitor existing customer transactions, repeat customers and loyalty drivers. Identify data driven solutions to enhance customer retention and engagement.

• Build analytical models to identify areas of process/system efficiency and operational improvement

• Market Research and analysis

• Continuous review of regions real estate sector to deliver a comprehensive view of the market for the overall business.

• Provide benchmarking and price performance analysis for specific comparable products to support with product decision making.

• Core System Support and Enhancements

• High level of proficiency in solutions such as Salesforce, Oracle Sales Cloud, Microsoft Dynamics, Yardi to properly assist in the use of the system.

• Identify improvements to data collection and workflows to optimizing technology solutions.