drjobs Duty Manager العربية

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Directly oversees the planning and day-to-day activities of the Pool Area, Security, Entertainments as applicable to the Hotel and its guests.
• Monitors and reviews guest contact areas throughout the hotel to ensure unwavering adherence to service standards, policies and processes with a focus on the guest experience.
• Maintains the Manager on Duty program and scheduling to achieve adequate leadership coverage, while ensuring timely response and follow-up to all guest requests and concerns, 24/7.
• Continually collects and reviews guest feedback with teams and counterparts in an effort to minimize defects and maximize guest satisfaction.
• Works with hotel teams to streamline the flow of communication and operational processes related to all departments within the Resort, with a focus on efficiency and guest convenience.
• Develops, implements and monitors standard protocol related to cleanliness, health, liability, lost & found, safety, and security throughout the Hotel. (e.g. identifying potential hazards, incident reporting, emergency response, evacuation procedures, etc.)

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Top Management / Senior Management

Key Skills

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