ITIL Jobs in Dubai

Qualifications Minimum Diploma CCNA/CCNP/ITIL Certification preferred Experience A minimum 2 years of experience preferably in customer service within an International IT / Telecommunications organization. Experience Service Support and or Delivery role. Good underst More...

Advising systematic knowhow of procedures operations and work instructionsOwn and drive customer escalations for reactive support deliveryDiagnose and troubleshoot technical issues including account setup and network configuration.Diagnose and resolve basic hardware and software probl More...

We are seeking a dynamic and experienced IT Manager to join our team at SO/ Uptown Dubai. As the IT Manager you will be responsible for overseeing our organizations entire IT infrastructure ensuring smooth operations and driving technological innovation to support our business goals.D More...

Technology expertise in Windows OS, Mac OS, InTune, MS Config Manager, AD/Azure AD, M365 Suits, virtualization, scripting (VBS, WMI, PowerShell, Python), and more. Certifications: MCSA, CCNA, MCDST, Azure. Familiarity with ITIL/Agile Scrum foundation framework. Strong problem-sol More...

We are seeking a dynamic and experienced IT Manager to join our team at SO/ Uptown Dubai. As the IT Manager you will be responsible for overseeing our organizations entire IT infrastructure ensuring smooth operations and driving technological innovation to support our business goals.D More...

Degree in IT or a related discipline. 10 years of IT industry experience, with at least 5 years in a direct user-facing functional consulting role. Functional experience with ERP systems, particularly Oracle, and expertise in Purchasing, Sourcing, Procurement Contracts, Inventory, a More...

Ø Experience in Process modelling and development/implementation using IBM Blue Works Live and IBM BPM 8.5.X/BAW, Knowledge of Advanced Encryption Standards (AES) Ø Hands on experience on IT production support and should be well versed with ITIL IT Operations framework More...

Roles and responsibilities Skills: Java, J-Scripting, AJAX, UNIX Knowledge, BPM Workflow, CSS, XML, HTML, Oracle SQL Ø Experience in Process modelling and development/implementation using IBM BPM BAW, Knowledge of Advanced Encryption Standards (AES) Ø Hands on experie More...

Lead the delivery of IT services in accordance with agreed-upon SLAs, to meet business requirements and ensure high levels of customer satisfaction. Develop and implement IT service management strategies, policies, and procedures in alignment with industry best practi More...

The IT Managed Services PreSales Manager is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams sol More...

Responsibilities Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issu More...

Duties & Responsibilities Liaise with business stakeholders to discover , organize, and clarify business needs and analyse challenges within the team Lead communications with external vendors to find suitable solutions to address business challenges Manage external service prov More...

Basic Qualifications (Required Skills/Experience) Bachelor's degree and typically 7 or more years' relevant work experience Multi-year experience in customer facing roles Proven experience working in a global environment, proven ability to engage and collaborate with More...

Develop and implement quality control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations. Monitor and analyze data related to quality control processes, identifying trends, and making recommendations for improvement. Perfor More...

Some local and International travel required. Responsibilities . Collaborates with technical/business teams to assess requirements, design a technical architecture roadmap that is aligned with the enterprise architecture and strategic business requirements to maximize business More...

We are seeking a detailoriented IT Auditor to evaluate and enhance our organizations IT infrastructure security controls and compliance frameworks. The ideal candidate will be responsible for assessing risks identifying vulnerabilities and recommending improvements to ensure the confi More...

We are seeking a motivated and customerfocused L1 IT Support Specialist to provide firstline technical assistance to users. The role involves troubleshooting IT issues escalating complex problems to higher support levels and ensuring efficient operations of IT systems.Key Responsibili More...

Roles and responsibilities We are seeking a skilled IT Auditor with fluency in Arabic to join our team. The IT Auditor will assess and ensure the effectiveness, reliability, and security of IT systems, processes, and controls. This role requires strong analytical skills, technical ex More...

Key Responsibilities: Business Process Analysis & Design:Work with stakeholders to understand and analyze business processes and requirements.Design and document endtoend business processes using the ARIS platform.ARIS Implementation & Customization:Implement and configure the More...

Key Responsibilities: Business Process Analysis & Design:Work with stakeholders to understand and analyze business processes and requirements.Design and document endtoend business processes using the ARIS platform.ARIS Implementation & Customization:Implement and configure the More...