Hotel Chadstone Melbourne MGallery

To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fully conversant with More...

Lead, train and inspire the outlets team towards service excellence. Plan and coordinate with other leaders to ensure smooth operations and improve guest experience across all outlets as per the Sofitel standards. Allocate tasks, supervise and oversee all activities within the out More...

Able to apply paint, stain, varnish, enamel etc. to property walls, ceilings, and furniture. Able to effectively use brushes, spray guns, or rollers. Responsible for maintaining property colour scheme specifications. Responsible for maintaining and match shades of particular area More...

Undertakes production of advertisements, hotel collateral and other projects. Oversees layout and design of advertisements, collateral and any other projects. Proposes new and creative ideas/concepts to improve overall collateral standards. Co-ordinates work and production schedu More...

To screen calls; manage calendars; make travel, meeting and event arrangements. To type correspondence and ensure accuracy of grammar, composition and format. To handle incoming & outgoing calls according to hotel standards. To clear IN/OUT trays and mailbox for Hotel Manager More...

To ensure that all ambassadors are updated with the latest administrative, organizational, operational or other changes and news. To be updated with the competitors’ offerings and rates. To make regular room inspections and liaise with the Housekeeping Department on deviatio More...

Inspect and perform preventative maintenance on property’s facilities and equipment Inspect all areas of the property for safety issues and take immediate corrective action Assist guests regarding property facilities in an informative and helpful way Qualifications More...

Communicates the processes to follow in terms of booking quality and correct data input into the PMS, towards the reservation and front office team Drive Market Share and Revenue Performance through proper pricing and mix management. Develop overall pricing strategy to include all More...

To supervise ambassadors in his section for attendance at work and quality of job performance. To ensure that after completion of each job the place of work is left in clean condition, with particular emphasis on guest areas. To inspect regularly the function and safe operation of More...

Lead and oversee the day-to-day operations of the Talent & Culture Department for Grand Mercure Dubai City and ibis Style Dubai Airport through collaboration with senior and junior leadership on the implementation of the Talent & Culture strategy. Promote Heartist culture a More...

Provide an effective system to track Accounts Receivables for the activities of the Credit Management. To understand thoroughly Sofitel objectives in managing Account Receivables Provide a summary of the ageing report required by various ambassadors in the Accounting and Control D More...

Develop strong, secure and productive business relations with all companies within portfolio under the geographic / market segment allocated. Maximize occupancy and average rate of hotel through creative and selective selling. Service needs of customers by attending to all request More...

To supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures. To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve More...

To ensure that all guests enjoy their stay being offered the finest personal service. To respect the privacy of the guests and the confidentiality of the information. To report any guest comment or complaint. To set-up inventory and monitor supplies and other commodities upon gue More...

To be an ambassador of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To provide safe working environment using appropriate materials, equipments and supplies. To properly use the telephone etiquette as per Sofitel standards. More...

Working on several orders at once Constantly keeping the station clean and sanitized Making sure their station is properly stocked with food and equipment Assumes 100% responsibility for quality of output from station Creating food of the highest quality and to the standards. C More...

To inspect, clean, maintain, and repair all plumbing installations and systems. To maintain and repair all plumbing fixtures and fittings. To inspect, clean, maintain, and repair all installations pertaining to fire fighting and fire water pressurization systems. To maintain cold More...

Greet and welcome all guests approaching the Front Desk in accordance with the hotel standards. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Establish and maintain good communications and team work skills with fellow colleagues and other departmen More...

To attend and handle all guest requests received for internal services, as per the hotel standards and procedures. To answer and handle calls and messages, properly using the telephone etiquettes and Sofitel standards. To ensure that all guests enjoy their stay being offered the f More...

Process all incoming and outgoing calls accurately and courteously Ensure smooth internal telecommunication as per Sofitel Standards Accurately record and control wake-up calls Assist guests with international calls and directory queries Call guests by name whenever possible Pa More...