Helpdesk Jobs in Al Ain

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...

Minimal Requirements Bachelor’s Degree in Computer Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support experience. A+ and Net+ Certification or equivalent required. Preferred Requirements Experience using a Ti More...

Job Description: Accept inbound requests via phone, chat, email and ticket queues Record and process incidents and service requests according to process specifications. Communicate with users to understand issues and provide solutions. Document and resolve incidents according More...

To be considered for this role, the successful candidate will have an Associates degree or higher in computer science, information technology or any related field. They will be looking for candidates that have a minimum of 3+ years working in a technical support role. Experience with More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that More...

The Role Job Location Sharjah Availability Immediate Job Description Responsible for providing technical assistance and support related to computer systems hardware or software. Responds to queries runs diagnostic programs isolates problem hardware troubleshooting (PC Laptops Printe More...

Job Description Roles & Responsibilities Provide technical support for software applications, ensuring optimal performance and troubleshooting issues. Work with platforms like Oracle and SAP to maintain application health and resolve problems efficiently. Desired Candidate Profile More...

A. Planning 1. Prepares Annual and Monthly Plan for Job Request Servicing Record the call received from by Helpdesk Operator. 2. Prepares Monthly Schedule & Status Monitoring reports 3. Provide data required for Facilities PlanningB. Implementation & Monitoring 4. Handle J More...

Specific Requirements 3 years minimum experience across administration, helpdesk or call centre Excellent command in English & Arabic both written and verbal is essential Good literacy and numeracy skills required for the role Ideally a degree holder, minimum high school diploma of po More...

Main Duties: Routine administrating and maintenance of AE’s core IT operating systems and productivity suites. Installation and upgrade computer components and software, manage virtual servers, and integrate automation processes. Troubleshoot hardware and software erro More...

Assist in the installation, configuration, and maintenance of servers, networks, and related hardware and software systems. Monitor and troubleshoot system performance issues. User Support Provide technical support to end-users, addressing hardware and software-related inquiries. More...

Routine administrating and maintenance of AE’s core IT operating systems and productivity suites. Installation and upgrade computer components and software, manage virtual servers, and integrate automation processes. Troubleshoot hardware and software errors by running diagn More...

Roles and responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES: Investigates and resolves software problems on AU computer systems; performs software repairs, maintenance, technical assistance, and support on various PC-based computers and peripherals. Provides technical as More...

Take part in application development projects and bugfixes in coordination with the development team to ensure the stability and performance of the application(s). Perform 2nd and 3rd line support activities for the application(s) in coordination with the Development Team and Helpd More...

Communication Conduct regular team meetings, one to one meeting with the team members to have a high level of communication culture. Information Security Maintain information security related to client, throughout the period of employment. As soon as possible, repor More...

Provide reliable technical assistance to internal and external customers. Provide professional coverage of Technical Support Helpdesk. Support focus on accuracy, timely feedback, and customer satisfaction. Drive timely identification, investigation, resolution, root cause analysi More...

About the Client: A Levant high end casual dining restaurant in Dubai specializing in Eastern Mediterranean cuisine based in Dubai. Job Description: Create and plan menus in collaboration with the head chef. Oversee and train junior kitchen staff for consistent performance. More...

Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your More...

Summary Job Description As a Speciality Waiter/Waitress at Banyan Tree Dubai, you play a vital role in delivering exceptional food and beverage service, ensuring guest satisfaction objectives are met. Your friendly and attentive approach, combined with efficient service, contribute More...

Summary Job Description Reliable and engaging. As a Resort Host, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure. Responsibilities Constantly apply More...