Helpdesk Jobs in UAE

Job Description: Accept inbound requests via phone, chat, email and ticket queues Record and process incidents and service requests according to process specifications. Communicate with users to understand issues and provide solutions. Document and resolve incidents according More...

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...

Minimal Requirements Bachelor’s Degree in Computer Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support experience. A+ and Net+ Certification or equivalent required. Preferred Requirements Experience using a Ti More...

Provide first and second line technical support answering user queries relating to hardware and software problems viadesk visit phone and email Answer and log all service desk calls that are received via desk visit telephone and email in a timely manner escalatingany issues to third l More...

Service Operations is responsible for building our customer service network and supporting all NEP business Service Operations teams are the first point of contact our customers have when using NEP s products and services and we strive towards developing a support organization that More...

Are you a highly motivated, self-starter who loves to work hard, learn a wide variety of skills, and go home each day with a sense of accomplishment, all surrounded by like-minded peers? An award-winning and innovative structural engineering firm seeking a Structural Engineer and wed More...

This is a remote position. Fully remote position to work from home anywhere in South Africa!! Our client is a IT Support and Services company. Responsibilities: Answering support calls and logging them on our helpdesk system. Providing the highest levels of customer ser More...

About Our Client Our client is a global leader in commercial real estate services and investments. Job Description Facilities Support Helpdesk Support & Assistance Logging Maintenance & liaising with contractors CAFM Management Administrative duties Front of Hou More...

Mange, maintain & monitor the IT helpdesk activity. Develop & maintain IT performance dashboards & reports. IT department administration activities. Coordinate all department correspondences, documents, contracts, and completions certificates, signed off, and archive More...

Bytagig is seeking a Tier 2 Help Desk Technician to join their growing team! We do not have an immediate need at this time but are openly recruiting talent for this role.The Tier 2 Help Desk Technician handles intermediate level or advanced level IT support requests that come in from More...

Follow Group IT procedure to maintenance, secure and installation for all equipment. Performs Backup and restore administration. Ensure network security and connectivity. Helpdesk remote and local support. PROFILE IT Degree At least 15 years experience in a similar position

Bytagig is seeking a Tier 2 Help Desk Technician to join their growing team! We do not have an immediate need at this time but are openly recruiting talent for this role.The Tier 2 Help Desk Technician handles intermediate level or advanced level IT support requests that come in from More...

Job Description Roles & Responsibilities •Strong and solid IT Support / Service Desk experience, password reset, helpdesk role providing IT related service to end users on a variety of issues. Identifies, researches, and resolves technical problems. •Provide accurate Incident resol More...

Additional Skills & Qualifications: 2 years of helpdesk/call center experience Basic problem-solving skills Understanding of Microsoft Office Comfortable working in a fast-paced environment with little supervision Experience troubleshooting devices and software Experienc More...

Your role: Installing Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH Performing planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH Performing corrective m More...

Assist in the installation, configuration, and maintenance of servers, networks, and related hardware and software systems. Monitor and troubleshoot system performance issues. User Support Provide technical support to end-users, addressing hardware and software-related inquiries. More...

Skills Tech Savvy (Helpdesk ticketing system, reporting system, CRM system) experience preferred Ability to work under pressure must be adaptable, Teamwork skills, Interpersonal skills. Solid sales and negotiation skills Innovative mindset and high EQ Grit and a can-do More...

Provide budget costs for old or replacement plant for use in preparation of annual maintenance budgets for assigned buildings Prioritize and ensure that help desk requests and repairs are made correctly and in a timely manner. Ensure preventative maintenance schedules are conduct More...

Communication Conduct regular team meetings, one to one meeting with the team members to have a high level of communication culture. Information Security Maintain information security related to client, throughout the period of employment. As soon as possible, repor More...

Utilize and operate the DP World CAFM & Helpdesk system. Receive calls and determine, category, type, and response. Enter the details of the request on the CAFM system or SharePoint. Advise the caller of when to expect a first line of response. Allocate/assign the request to t More...