Guest Services Associate Jobs in Dubai

Roles and responsibilities An opportunity has arisen for Guest Services Executive to join the Concierge team at Jumeirah Marsa Al Arab Residences. The main duties and responsibilities of this role: Understand the complaints/issues, carry out all the relevant equipment’s to More...

In this role you will provide an efficient Reception service to all guests, offering information and giving their full attention to all guest’s special requirements, needs and requests. Ensuring all check-ins and check-outs from the Royal Club run smoothly and that all cashierin More...

Roles and responsibilities An opportunity has arisen for a Guest Services Executive to join our Front Office team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Assisting in pre-registration, check in, check out activities or extended stay requests More...

The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Hotel Residence Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel r More...

About the Job: An opportunity has arisen for a Guest Services Manager to join our Concierge Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Oversee the operation of luggage and parcel deliveries during check-in, check-out, and throughout the More...

About the Job: An exciting opportunity has arisen for an experienced Guest Services Assistant to join the team in Jumeirah Emirates Towers. The main purpose of this role is to be responsible for the speedy and courteous answering of the incoming calls both internal and external in a More...

An opportunity has arisen for a Guest Services Executive to join Jumeirah Emirates Towers. The main duties and responsibilities of this role: Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and che More...

Roles and responsibilities An opportunity has arisen for an Service One Agent to join our Telecommunications team at Jumeirah Beach Hotel. The main duties and responsibilities of this role: Responsible for the speedy and courteous answering of the incoming calls both internal More...

What will I be doing? As a Telephone Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephone Operator co More...

Skills and Qualifications: Experience: Previous experience in retail Customer Service Skills: Excellent communication, interpersonal, and problem-solving skills. Sales Ability: Ability to meet sales targets and handle a fast-paced retail environment. Attention to Detail: Ability More...

About the Job: An opportunity has arisen for a Guest Services Executive to join the Front Office Team in Jumeirah Al Naseem. The main duties and responsibilities of this role: Providing check in/check out assistance. Assisting in pre-registration activities or extended stay re More...

Assist guests with all inquiries, both hotel and non-hotel related Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known Maintain good relationship with Airport Concierge Maintain good relationship with retailers and other More...

To ensure a smooth and efficient operation of the guest services and information services. To ensure that all guest messages/mail/telexes/parcels are handled and distributed within 20 minutes of receipt. To forward mail as requested by the guests and maintain a record. To handle More...

Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and check in and check out following standard protocols as applicable to respective domains. Courteously answer all incoming phone calls in a professio More...

Has a good presence with arriving customers and able to serve hotel guests and members according to the sequence of service. Has a full understanding of the sequence of service and their role within these standards. Can handle complaints and feedback from customers in a calm and p More...

Roles and responsibilities The job holder is responsible for providing outstanding customer service to all Reel Cinemas customers in box office, concession and ushering. The Customer Service Representative also assists the Assistant Theatre Manager in all areas of operations to deliv More...

Roles and responsibilities 1. Customer Service Excellence Description: The GEM must have a deep understanding of customer service principles and the ability to provide exceptional service to guests, resolving complaints and ensuring satisfaction. Why It’s Important: The rol More...

Roles and responsibilities 1. Customer Service Excellence Ability to handle guest inquiries, complaints, and requests professionally and courteously. Active listening skills to fully understand guest needs and provide personalized solutions. Strong problem-solving skills to addr More...

Roles and responsibilities Help the Guest Relations Manager to inspect all VIPs rooms prior to arrival and ensure all requests are met. Help the Guest Relations Manager to meet and greet guests. Prepare the Daily Communication Form. Handle amenity requests and other guest relati More...

Roles and responsibilities Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information. Meet all reasonable needs and requests of customers within acceptable enterprise time frames. Identify and More...