Guest Services Agent Jobs in Dubai

Handle and prioritize guest inquiries requests and complaints in a professional and courteous manner. Provide guests with information about hotel facilities amenities and services. Assist guests with reservations tours transportation and special requests (e.g. restaurant reservations More...

1. Guest Engagement:Act as the primary point of contact for guests ensuring their needs and expectations are consistently met and exceeded.Assists in creating tailored experiences for VIPs repeat guests and highprofile clients by utilizing guest history and preferences.Handles guest f More...

1. Guest Engagement:Serve as the primary point of contact for VIPs and regular guests ensuring their needs and expectations are exceeded.Actively engage with guests throughout the property offering assistance gathering feedback and creating personalized experiences.Actioning any of th More...

1. Guest Engagement:Serve as the primary point of contact for VIPs and regular guests ensuring their needs and expectations are exceeded.Actively engage with guests throughout the property offering assistance gathering feedback and creating personalized experiences.Actioning any of th More...

1. Guest Engagement:Act as the primary point of contact for guests ensuring their needs and expectations are consistently met and exceeded.Assists in creating tailored experiences for VIPs repeat guests and highprofile clients by utilizing guest history and preferences.Handles guest f More...

Consistently offer professional, friendly and engaging service. Lead and manage all aspects of the Guest Relations department and ensure all. service standards are followed. Handle guest concerns and react quickly, logging and notifying proper areas. Conduct regularly scheduled d More...

Employee benefit card offering discounted rates at Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. More...

Actively welcome, greet and check guests in Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’ Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up Differentiate betwee More...

Roles and responsibilities A Guest Service Agent (GSA), also known as a Front Desk Agent in many settings, is a key position in the hospitality industry responsible for providing exceptional customer service to guests at hotels, resorts, and other accommodation establishments. They a More...

Roles and responsibilities To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests receive a warm welcome and tha More...

What you will be doing:Welcome guests assist with checkin respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities looking for opportunities to enhance a guests stay through upsellin More...

Company Description The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a More...

Guest Service Officer ReceptionFirst impressions are everything! As a Guest Service Officer Reception you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:Employee benefit c More...

What you will be doing:Welcome guests assist with checkin respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities looking for opportunities to enhance a guests stay through upsellin More...

Guest Service Officer ReceptionFirst impressions are everything! As a Guest Service Officer Reception you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:Employee benefit c More...

What you will be doing:Welcome guests assist with checkin respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities looking for opportunities to enhance a guests stay through upsellin More...

Employer: Leading luxury property development group Contract: Fulltime 24 months Joining date: Within one month (once documents are ready) Working hours: 8 hours per day 6 days a week Company provides: twin sharing accommodation service charge vacation ticket every 24 months More...

Summary:As the F&B Guest Relations Manager you will be responsible for overseeing and enhancing guest satisfaction across all food and beverage outlets within the hotel. You will work closely with the F&B team ensuring exceptional service standards addressing guest concerns an More...

What you will be doing:Welcome guests assist with checkin respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities looking for opportunities to enhance a guests stay through upsellin More...

Summary:As the F&B Guest Relations Manager you will be responsible for overseeing and enhancing guest satisfaction across all food and beverage outlets within the hotel. You will work closely with the F&B team ensuring exceptional service standards addressing guest concerns an More...