Guest Services Agent Jobs in Dubai

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

Steward (Bottling Agent)The Bottling Agent is responsible for maintaining the sanitation and cleanliness of water drinking bottles provided to guests in their rooms and ensuring that they are also properly prepared and served in the restaurants and meeting rooms.What you will be doing More...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of worki More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

What will I be doing? As Front Office Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Intern is responsible for managing the first More...

Bring your passion for hospitality and guest experiences to our team where youll help our guests start their journey with a smile. Lets make every booking unforgettable together! THE MISSION Be the Booking Guru: Manage reservations like a pro ensuring every guest feels special from th More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Register and room all guest arrivals according to established proceduresPerform check in check out and room change procedures and ensure all data are accurately entered into the hotel systemMaintain cashier float and ensure accurate daily report of all money receivedCash hotel guests More...

Job Title: Passenger Service Agent Job Summary: Provide exceptional customer service to passengers ensuring a smooth and enjoyable travel experience. Responsibilities: 1. Checkin and Baggage Handling: Assist passengers with checkin baggage dropoff and boarding passes. 2. Flight Inform More...

Under the guidance and supervision of the Assistant HR Manager and or Director of Human Resources and within the limits of the established Rixos Hotel Standards his/her responsibilities are to provide efficient personalized courteous and punctual service to  all employees.  More...

Register and room all guest arrivals according to established proceduresPerform check in check out and room change procedures and ensure all data are accurately entered into the hotel systemMaintain cashier float and ensure accurate daily report of all money receivedCash hotel guests More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. More...

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-r More...

Greet and welcome guests upon arrival providing personalized support to ensure a seamless experience.Ensure food and beverage stations are stocked and replenished throughout the day.Handle guest complaints with professionalism and empathy resolving them in a timely manner.Maintain rec More...

Greet and welcome guests upon arrival providing personalized support to ensure a seamless experience.Ensure food and beverage stations are stocked and replenished throughout the day.Handle guest complaints with professionalism and empathy resolving them in a timely manner.Maintain rec More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of worki More...

Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills. Proficient in English language (verbal & written), second language is an asset. Must be able to handle a multitude of tasks in an intense, ever changing environmen More...

Process room bookings through various channelsEnsure rooms are available based on the guests requested dates.Send confirmation of bookings to guests and update their reservation details in the system.Input guest details preferences and special requests into the reservation system.Prov More...