Guest Service Representative Jobs in UAE

Greeting guests as they enter and putting them on a waiting list as necessary.Providing guests with menus and answering any initial questions.Seating guests at tables or in waiting areas.Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right num...

Build positive relationships with guests to ensure a high level of satisfactionAddress guest requests complaints and feedback promptly and courteouslyFollow up with guests during their stay to ensure comfort and resolve issuesHandle special requests (VIP guests anniversaries birthdays special needs)...

Build positive relationships with guests to ensure a high level of satisfactionAddress guest requests complaints and feedback promptly and courteouslyFollow up with guests during their stay to ensure comfort and resolve issuesHandle special requests (VIP guests anniversaries birthdays special needs)...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a w...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a w...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...

Job SummaryThe Head HostessPool & Beach is responsible for leading and overseeing the front-of-house operations in an outdoor relaxed yet luxurious environment. This role ensures that every guest is welcomed warmly seated seamlessly and provided with a memorable dining experience that reflects the h...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...

Job SummaryThe Head HostessPool & Beach is responsible for leading and overseeing the front-of-house operations in an outdoor relaxed yet luxurious environment. This role ensures that every guest is welcomed warmly seated seamlessly and provided with a memorable dining experience that reflects the h...

Job SummaryThe Head HostessPool & Beach is responsible for leading and overseeing the front-of-house operations in an outdoor relaxed yet luxurious environment. This role ensures that every guest is welcomed warmly seated seamlessly and provided with a memorable dining experience that reflects the h...

Job descriptionKey Responsibilities:Welcome and assist guests in a warm professional and personalized manner ensuring a high standard of service at all times.Assist guests with product selection and provide accurate information and recommendations based on their needs and preferences.Process sales t...

Job descriptionKey Responsibilities:Welcome and assist guests in a warm professional and personalized manner ensuring a high standard of service at all times.Assist guests with product selection and provide accurate information and recommendations based on their needs and preferences.Process sales t...

Job descriptionKey Responsibilities:Welcome and assist guests in a warm professional and personalized manner ensuring a high standard of service at all times.Assist guests with product selection and provide accurate information and recommendations based on their needs and preferences.Process sales t...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out inqui...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...