Guest Service Jobs in UAE

Qualifications Your experience and skills include: Minimum of 4-6 years’ experience as a Guest Relations Manager in hotel is preferred. Fluent English speaker and additional Russian language Experience in the GCC and/or Middle East Region is a plus. Excellent communi More...

What you will be doing:Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.Keep Misenplace ready for VIP arrival (Reg.cards room keys welcome drink)Provide friendly sand courteous service to guest and respond promptly to all requests an More...

What you will be doing:Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.Keep Misenplace ready for VIP arrival (Reg.cards room keys welcome drink)Provide friendly sand courteous service to guest and respond promptly to all requests an More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Roles and responsibilities 1. Cleanliness and Maintenance Spotless Environment: Ensuring the room is clean, sanitized, and free of clutter. Well-Maintained Furniture: Regularly checking for damages or wear in furniture and fixtures. Functional Amenities: Ensuring all electronics More...

Job Description To anticipate all guest needs and handle all guest inquiries To oversee the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, fo More...

Guest Relations OfficerFirst impressions are everything! As a Guest Relations Officer you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet checkin respond to requests w More...

Roles and responsibilities Welcome guests in a friendly and professional manner Engage each guest as a unique individual and listen attentively to their requests Manage and maintain queue lanes efficiently Sell tickets and other products via a computerised Point of Sale (POS) sy More...

Coordinate with Front Office, Housekeeping and In Room Dining to ensure room preferences are honored so that Arrival, Stay and Departure experience is a seamless experience Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, addres More...

Manage and supervise all guest services tasks of his/her staff to ensure optimal guest satisfaction Manage guest services staffing and supervision, including scheduling, training, performance management, coaching, and discipline as needed, promotional recommendations, etc. Handle More...

Roles and responsibilities Responsible in ensuring the efficient operation in Guest Services Ensure that all team members are properly trained To handle complaint / incidents / accidents occurring in the hotel when required To manage & motivate the teams to upsell and to mak More...

Maintain operation and cleanliness of the pantry and the reception desk. Ensure each area is correctly stocked on their respective floor and operational according to set service standards Maintain an organized and professional atmosphere. Prepare and set tables and/or trays accordi More...

An opportunity has arisen for a Guest Services Executive to join Jumeirah Emirates Towers. The main duties and responsibilities of this role: Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and che More...

Roles & Responsibilities POSITION SUMMARY Our jobs aren t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests evolving More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

To be an ambassador of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of checkin More...

Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP g More...

POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and de More...

Interact and engage with guests and maintains high quality service standards Handle guest complaints effectively and professionally Make sure that the guest is greeted and served promptly Engage in suggestive selling Presents the guest's bill when necessary Updates profiles More...

Roles and responsibilities As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the f More...