Guest Service Jobs in UAE

THE POSITIONTo manage the operations of Front Office by ensuring product and service quality standards are met. KEY RESPONSIBILITIES Guest Service & OperationsSupervise all front office functions ensuring guests receive prompt personalized and professional service.Oversee gue More...

The Housekeeping Manager reports directly to the Director of Housekeeping.  (s)he is in charge of the daily operations of the housekeeping department.Special attention to the preferences and needs of VIP or high-profile guests ensuring they receive personalised service tailored t More...

Prime Function:Provide quick and friendly service to callers and direct calls to the appropriate departments during the  shift.Ensure speedy and courteous answering of incoming telephone calls both internal and external following the standard phrases during the  shift.To ens More...

Overlook the overall hotel operations at night.Monitor responsible use of all available systems and equipment in the hotel.Ensure that daily financial reports prepared during night (dayend) are accurate and submitted consistently on time to respective executive members.All reports req More...

Maintain thorough accurate and well-organized records of all sales agreements contracts and quotations in compliance with Sofitels policies and procedures.Possess a strong understanding of the contribution margins of various products and collaborate with departmental heads to drive pr More...

KEY DUTIES & RESPONSIBILITIES:1.1.1    To prepare and serve beverage orders according to recipes and service standards.1.1.2    To be fully knowledgeable about all bar products and cocktail recipes.1.1.3    To be able to up sell each ti More...

HostessTo provide prompt and courteous F&B service to the Hotels guests.Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times Ensure all reservation information is properly documented including time More...

Check the reservation system and inhouse guest information for the next meal period.Notify the supervisor of any large group bookings or any reservations with special request VIP etc..Distribute reservations among all servers equally informing them of all information necessary. Exampl More...

The Host / Hostess will act as a personal representative of the hotel providing service that reflects the high standards of Fairmont Dubai. It is our goal to exceed all Guests expectations when they come to dine with us. Team service will be a key to our success in providing a warm an More...

Take reservations and welcome guests to the assigned outlet.Be familiar with the buffet restaurant operations and regulations.Participates the daily briefings and cascading the information of any special booking VIP guest promotions theme dinners. Participates in checking th More...

A doorman is the first impression of a hotel when a guest arrives you are to portray a positive image representing the brand. Your main responsibilites are to provide a warm welcome to the guests and providing professional assistance where required. Tasks include assisting guests with More...

Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departureEnsure all members consistently receive all benefits and repeat guests and other VIPs receive special recognition and serviceMeet and greet VIP guests persona More...

Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.Ensuring that quality of reservation is maintained in terms of guest details rates payment methods etc.Planning and using efficient organizational skills to r More...

ORGANIZATIONReports to: Marketing ManagerJob Location: Dubai UAEContract type: 6 months maternity cover MAIN RESPONSIBILITIES:Supports Regional Brand Teams on permanent and temporary merchandising needs striving for excellence in within deadlines and assigned budgets. Acts as brand g More...

You are at the heart of the hotel! As a Laundry Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.To ensure that all guest and other hotel laundry is processed More...

DescriptionPOSITION SUMMARYPromote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Provide information to guests about available recreation facilities activities lessons and equipment. Promote the rul More...

The PositionTo perform and execute back of the house cleaning and sanitation duties and ensuring the highest standards of cleaning hygiene and sanitation at all times.DUTIES & RESPONSIBILITIESTo report for duty punctually wearing the correct uniform and name badges at all timesPer More...

Wash and sanitize dishes pots pans utensils and kitchen equipment.Maintain cleanliness of kitchen floors walls and work surfaces.Dispose of kitchen waste properly and assist with waste management.Assist kitchen staff with basic food preparation tasks when required.Ensure cleaning supp More...

We offer 6 months Internship programme where you can leverage your learning and develop your skills through all aspect of F&B functions such as Restaurant Operations Bar Operations Banquet Operations. You are expected to constantly embrace new ideas & display initiative proact More...

Join our team as a Bell Attendant in the vibrant city of Dubai United Arab Emirates! Were looking for a friendly and professional individual to be the first point of contact for our esteemed guests. As a Bell Attendant youll play a crucial role in creating a welcoming atmosphere and e More...